Viking Group
  • MI H
  • Hastings, MI, USA
  • Salary
  • Full Time

Medical, Dental, Flexible Spending Accounts, Vacation, Holidays, Life Insurance, 401k, Tuition Reimbursement

Acts as the main point of contact in managing the manufacturing process quality requirements, including daily supervision of Quality Technicians, scheduling of inspection and testing, and coordination with production and support operations to meet customer expectations.


  • Supervises Quality Technicians and manufacturing Quality Engineering personnel.
  • Schedules inspection and testing requiring Quality Lab equipment and personnel based on customer needs.
  • Ensures direct reports follow all policies and procedures.
  • Communicates company information and policies to direct reports.
  • Measures, evaluates and works to improve the individual and team performance of direct reports using metrics and defined criteria.
  • Provides leadership in creating an environment that motivates and raises employee morale.
  • Performs the duties of the Director Quality in their absence as those duties directly affect customer service.
  • Ensures manufacturing conformance to quality standards and inspection requirements based on product and consumer requirements.
  • Provides input into Supply Chain performance results based on manufacturing output.
  • Leads the control and disposition activity of non-conforming material throughout the process.
  • Plans and manages gage calibration for the Hastings and Holland facility.
  • Communicates product and process quality performance by collecting, analyzing and summarizing information and trends.
  • Leads problem solving teams with employees.
  • Maintains professional and technical knowledge of best business practices and technology.
  • Performs other duties as assigned.


  • Minimum 4-year degree, preferably in an engineering discipline.
  • Minimum 5-10 years' experience in a Quality Organization in a manufacturing environment.
  • Strong verbal and written communication skills.
  • Strong project management skills.


Viking Group
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